Quality Management

Elecnor's Quality Management strategy is governed by the following aspects:

  • The management of customer satisfaction, starting from an understanding of their expectations and achieving their full satisfaction.
  • The consolidation of continuous improvement in all the organisation's processes.
  • The involvement of the entire workforce in the quality challenge, improving the integration of know-how into the quality system and optimising the management of production processes.
  • Certification, according to the new ISO 9001 and ISO 14001 standards, for Elecnor do Brasil and Elecdor.
  • Start of implementation of the Quality and Environmental Management System at Elecnor Chile.